Ankur Nema

DevOps Director · Consultant · Mentor

DevOps Leader. Engineering Mentor. 17+ Years of Building Things That Scale.

I am a DevOps leader with 17+ years of experience scaling engineering teams and transforming delivery pipelines at enterprise scale. I work with startups and mid-career engineers who need to move faster — through consulting, mentoring, and technical guidance grounded in what actually works in production.

Outside my corporate role, I advise startups on DevOps foundations and mentor engineers ready to grow — both technically and in their careers. 150+ mentees. Same specificity. Same outcome-focus.

Ankur Nema — DevOps Director and consultant

Career across

Convergys logo
NetCracker logo
Symantec logo
Broadcom logo
Amdocs logo
SAP logo

By the numbers

Impact at Scale

17+

Years in Engineering

150+

Engineers Mentored

1,000+

Developers in Current Org

25%

Developer Productivity Gain

15 days

To Unblock a 5-Month Stallstalled for 5 months

The story

From Telecom Scripts to Platform Leadership

My career started in 2008 in the unsexy world of telecom billing automation. I was a fresh Computer Engineering graduate and the work was not glamorous — but the systems had to keep running, and the discipline that required never left me. Fifteen years and five companies later, it still shapes how I think about software: if it breaks at the wrong moment, someone pays a real price.

The shift from engineer to leader happened at Amdocs in 2021 — my first formal people management role. The most useful thing I learned was that the technical decisions are rarely the hard part. The hard part is creating an environment where engineers raise problems early rather than late, and making sure the right people have the right information before the wrong thing happens.

“I build fast teams and grow great engineers. The two are the same problem — people who understand their tools and trust their processes move quickly and make fewer irreversible mistakes.”

I started mentoring because I know exactly what it feels like to need guidance and not have it. When Symantec was acquired by Broadcom, I went through the hardest stretch of my career — eight years in one place had built comfort and eroded momentum, and the uncertainty about what came next was real. I did not know whether to stay in development or move into DevOps. The struggle was genuine: desperation, self-doubt, and no clear path forward. My friend and mentor Shyamendra — we both started our careers together at Convergys in 2008 — helped me find direction, make the transition, and land at Amdocs. His guidance was not generic — it was specific, timely, and grounded in the actual realities of the Indian engineering market. It changed the trajectory. That experience is why I mentor now, and it is the only standard I hold myself to: specific enough to act on, grounded enough to trust.

I believe the distance between where an engineering team is and where they need to be is almost always shorter than it looks — and almost always a people and process problem before it is a technology problem. I have spent seventeen years proving that in different organizations, different domains, and different scales. The proof is in the numbers.

B.E. Computer Engineering

Pandit Ravishankar Shukla University, 2008

Red Hat Certified Engineer

RHCE

Generative AI Certification

2023

People Manager Award

Amdocs, 2022

Career journey

The Journey

From writing telecom automation scripts in 2008 to leading the platform engineering team that 1,000+ developers depend on — seventeen years of building things that had to work, and helping the people who build them grow.

Act 12008–2012

Deep Roots

Convergys · NetCracker

Four years in telecom OSS/BSS. Not glamorous work, but foundational: learned what it means to maintain systems that cannot go down, for customers who cannot wait. The habits formed here — over-communication, fault isolation discipline, respect for production — never left.

Act 22012–2020

Technical Mastery

Symantec · Broadcom

Seven years at Symantec, then a year at Broadcom after the acquisition. The formative period. Went from writing features to designing systems, from implementing to influencing architecture. Cybersecurity software has no tolerance for sloppiness — a wrong decision at the wrong layer costs millions in breach exposure. That context sharpened the instinct for reliability by orders of magnitude.

Act 32020–2022

The Pivot to Leadership

Amdocs

The most important pivot of the career happened in 2021 — the first formal people management role. The early lesson came fast: the technical decisions are rarely the hard part. The hard part is people, alignment, and creating the conditions for others to do their best work. The instinct to solve problems directly had to be replaced by the discipline of enabling others to solve them better. That shift changed everything that came after.

Act 42022–present

Platform Engineering at Scale

SAP

Joined SAP as a DevOps Architect and grew into the Director of Developer Productivity & Engineering Enablement. Responsible for the internal developer platform and tooling depended on by 1,000+ engineers. At this scale, every platform decision affects thousands of developers simultaneously — which means engineering quality, developer experience, and delivery speed are not trade-offs, they are the same problem. The work moved from building systems to removing blockers at organisational scale.

Impact stories

Selected Work

Real transformations with before/after numbers. Not directional — specific.

Stalled 5 months15 days to live
15 days

The API Gateway Turnaround

An enterprise API gateway deployment had been stalled for five months — no clear owner, misaligned teams, and a pile of blocked dependencies that everyone had accepted as permanent. I diagnosed the real blockers in the first week: most were not technical. Quiet alignment conversations happened in week two. By day fifteen, the deployment was live.

Weeks to provision2 hours
2 hrs

Infrastructure Automation

The team was spending weeks provisioning new development environments. Automating the end-to-end pipeline — aligning three teams on a single config source of truth — reduced provisioning from weeks to two hours.

1 month to ramp1 week
1 week

Developer Onboarding

New engineers were taking a month to reach basic productivity. Documenting the critical path, automating environment setup, and rebuilding the onboarding guide cut time-to-contribution from four weeks to one.

Engineering work

Featured Projects

Deep technical work across database engineering, platform engineering, and distributed systems.

Oracle to AWS Aurora Migration (5 TB)

Symantec · 2018

Migrate a 5 TB production Oracle database to AWS Aurora with modified schema and near-zero downtime. Hybrid architecture: AWS DMS for bulk transfer + custom Spring Batch application for large objects and ongoing change replication.

Result

45-minute downtime window for a 5 TB migration with schema changes and zero data loss.

AWS DMSSpring BatchAuroraOracleSchema Migration

Elasticsearch on Kubernetes (ECK)

Amdocs · 2021–2022

Lead design and certification of a production-grade, highly available Elasticsearch deployment on Kubernetes using the ECK Operator — multi-AZ, tiered storage (Hot/Cold/Frozen).

Result

Production-grade HA logging infrastructure certified and deployed at enterprise scale.

ECK OperatorKubernetesElasticsearchMulti-AZObservability

Rate Plan Analyzer ETL Pipeline

NetCracker · 2011–2012

Migrate terabytes of telecom rate plan data within a strict 2-hour production window. Designed a 4-phase parallel pipeline using Oracle DBMS_SCHEDULER + PL/SQL with a control-table pattern for batch orchestration.

Result

Terabyte-scale migration completed within the 2-hour constraint. Zero data loss.

OracleDBMS_SCHEDULERPL/SQLETLParallel Processing

Technical expertise

Skills & Expertise

Platform & DevOps

  • CI/CD at Scale (Jenkins, ArgoCD, GitHub Actions)
  • Infrastructure as Code (Terraform, Ansible)
  • Kubernetes (multi-cluster, enterprise)
  • GitOps and Release Engineering

Observability & AI

  • Distributed Observability (OpenTelemetry, Elastic APM)
  • SLI/SLO Design and DORA Metrics
  • AI-Powered Developer Tooling (RAG, LLM integration)
  • Go CLI Development

Leadership & Developer Experience

  • Internal Developer Platform Design
  • Developer Experience (DX) Measurement
  • Engineering Productivity at Scale (1,000+ developers)
  • IC-to-Lead Career Development

Social proof

What People Say

Ankur is a hardworking, dedicated technological leader who is well known for his great "can-do" approach. This dedication and positive approach unites the team around him, creates consensus, and leads to great achievements.
YB

Yaniv Bigger

GM / VP Engineering, Amdocs

Most professionals are usually either individual star performers, while others are those who help fellow team members along the way. Ankur, is both!
SA

Syed Anwaarullah

IoT Engineer, Mentee at Convergys, 2010

He is a hardworking, dedicated, and outstanding technical mentor with a rich experience. He is innovative, organized as well as helpful.
SS

Shyamendra Singh

Engineering Manager, Amdocs (direct manager)

His methodical approach to solving critical situations and at the same time keeping the team's morale high is something to learn from him.
PS

Parag Shah

Senior Software Engineer, Broadcom

He has been a very quick learner and his flexibility to adapt and perform in challenging and fast-paced environments are highly commendable.
RS

Ravi Kiran Samayamantry

Head of Engineering, NetCracker (direct manager)

Working with Ankur has been a great experience. Ankur is very professional and has vast knowledge in many of the technologies — always there to help with a smile and passion to push tasks forward.
CB

Chanan Berler

Staff DevOps Engineer, Amdocs

Public sessions

Talks & Sessions

I share what I know publicly. Here are recordings from recent sessions.

Monitoring & Observability

Public training session delivered for Amdocs — a practical introduction to monitoring and observability practices.

Watch on YouTube →

Building CLIs with Go

A hands-on session on CLI development using Golang — from basics to a working tool.

Watch on YouTube →

Ready to move faster?

Whether you need a consultant to unblock your platform or a mentor to grow your career — let's talk.